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The skills that small and medium‐sized enterprises will need in the near future are an essential research topic that has not yet been appropriately addressed. The current paper aims to fill this gap in the literature. Explicitly, the study aimed to identify the critical skills for organizations and the disruptive technological skills. To this end, a literature review was conducted, and an online survey explored the main critical skills for the future and the disruptive technological skills contributing to achieving sustainable employability. The critical skills identified in the study were complex problem‐solving, critical thinking, creativity, people management, coordinating with others, emotional intelligence, judgement and decision making, service orientation and negotiating and cognitive flexibility. As for the disruptive technological skills, these were artificial intelligence, nanotechnology, robotization, internet of things, augmented reality and digitalization. Findings may assist companies to develop the skills needed to respond to the challenges of a continuously changing business environment. © 2018 John Wiley & Sons, Ltd.

Cover -- Title Page -- Copyright Page -- Preface -- Table of Contents -- 1. Social Media Innovations in Digital Society -- 2. Social Media Analytics and Innovation in a Digital Society: A Literature Review -- 3. Social Learning Analytics in Education: A Literature Review -- 4. State-of-the-Art on Social Presence and Its Implications for Distance Education: A Bibliometric Analysis in the Web of Science Database in the 2000-2020 Period -- 5. Using Google Trends and Twitter to Analyze the Phenomenon of Telework during the Covid-19 Pandemic: A Social Media Analytics Review and Study -- 6. Social Analytics and Information Technology -- 7. Personal Brand Management using Conceptual Assessment Model -- 8. Social Media Analytics in Digital Marketing -- 9. Measuring Digital Maturity: The Case of Economic Agents in the Tourism Sector in Portugal -- 10. The Impact of the Pandemic on a Five-star Hotel's Digital Revival -- 11. Social Networks Mediated by the Internet and Health Care -- 12. Social Analytics Influencing KOLs Profiling in the Dissemination of Innovations and Scientific Knowledge in the Life Sciences Industry -- 13. The Social Media Usage and Impact on Performance of SMEs: A New Entrepreneur Behavior on Policy Implementation -- 14. Understanding the Impact of TikTok: A Study of TikTok's Strategy and Its Impact on Users' Lives -- Index.

"The recent trends of digitalization of society is transforming the all the sectors of activity, namely, healthcare, education, tourism, Information technology, and others. Social media analytics are tools that can be used to measure the innovations and the relation with the companies with the citizens. This book focuses on state-of-the-art of social media analytics, and advanced innovation policies in the digitalization of the society. Nowadays, the number of applications that can be used to create and analyze social media analytics generates large amounts of data often called big data, including measures of the use of the technologies to develop or to use new services to improve the quality of life of the citizens"--

Digital technologies are influencing the way we learn, live, and work. Universities globally are investing in their own e-learning platforms. This development is driving research in the pedagogical aspects of teaching and learning process. Within this context, the book analyzes the application of digital technologies to this process.

"Digital technologies are a major sector to invest and research in new models of health management. Future health scenarios are constituted by technologies in health, and clinical decision-making systems. This book provides unique multidisciplinary approach for exploring the potential contribution of AI and digital technologies in enabling global healthcare systems to respond to urgent 21st century challenges. Deep analysis has been made regarding telemedicine using big data, deep learning, robotics, mobile and remote applications. Features: Focusses on prospective scenarios in health to foresight possible futures. Addresses the urgent needs of the key population, socio-technical, and health themes. Covers health innovative practices as 3D models for surgeries, big data to treat rare diseases, AI robot for heart treatments. Explores telemedicine using big data, deep learning, robotics, mobile and remote applications. Reviews public health based on predictive analytics and disease trends. This book is aimed at researchers, professionals and graduate students in computer science, artificial intelligence, decision support, healthcare technology management, biomedical engineering, and robotics"--

Since the conceptualization of bounded rationality by Herbert Simon (1947), management scholars started investigating how people—managers and entrepreneurs—really make decisions within (and for) organizations [...]

PurposeThe research aims to investigate the changing skills required for international entrepreneurship (IE) and the awareness of these skills among students and professionals in four European countries. The study intends to investigate students' and professionals' perceptions of entrepreneurial skills and the potential for educational programs to improve their awareness of these skills.Design/methodology/approachThis quantitative cross-sectional analysis uses an online questionnaire to collect data from 75 university students and 75 entrepreneurs in four European countries. Several tests validate the data, and Cronbach's alpha succeeded in measuring internal consistency. The results showed differences in the perception of skills between students and entrepreneurs.FindingsEntrepreneurs had developed all competencies except access to finance, while students had lower perceptions of their skills, except for collaboration. Students needed to improve significantly in access to finance, business planning, financial skills, knowledge of the labour market and digital marketing. Practitioners only required significant improvement in access to finance and digital marketing.Practical implicationsEducation programs should fit the needs of different groups: a broader program for students and more specific courses on access to finance and digital marketing for practitioners.Originality/valueThe present research's original feature highlights the need to monitor and adapt to the constantly changing skills for IE and the importance of hard and soft skills. The paper provides insights into the subject's awareness and perceived standard, with reflections for policymakers and practitioners.

The complexities of Public Administration have gained the growing attention of scholars around the world, mainly due to the impacts of the reforms implemented under the doctrine of New Public Management (which aims to apply concepts and practices of private management in public management) on civil servants. The aim of this study is to find out how Portuguese citizens evaluate the Portuguese Public Administration under the aspects of bureaucracy, organisation of human resources, innovation, skills and attitudes of civil servants, its motivation and recognition; and to verify if there are differences of opinion between respondents working in public sector and respondents from other sectors. This study follows a quali-quantitative approach, and data were collected through an online survey in the period from June to December 2020. The survey was answered by 1119 citizens from all districts of Portugal. The main findings reveal a still high level of bureaucracy in the Portuguese Public Administration; weaknesses in the management of human resources, namely regarding the motivation and recognition of civil servants; and difficulties in the establishment of a meritocratic system of recruitment and performance evaluation of civil servants. Statistically significant evaluation differences (chi-square test and non-parametric Mann–Whitney U tests, involving five hypotheses) were found between the public sector and other sectors, except for the motivation variable.

This study seeks to answer the following research question: "What factors can explain the number of patent filing requests made by residents in Brazil at patent offices in Brazil, the United States, Europe, and triadic patent families?". The methods used in this research are quantitative, using big data from private and public investments in Science and Technology, and about patent deposit numbers in Brazil from 2000 to 2017. A model of linear regression was performed and explains how these investments in Science and Technology influence patent deposit numbers. The results of this research study point towards the importance of universities, up and beyond the traditional training and education aspect of university activity. The importance of public and private innovation investments is also shown to be important. This study shows that the patent registrations in the different regions under analysis are affected by different factors. There is thus no single formula towards the creation of innovation output and governments would do well to continue to invest in higher education while also investing in public research and development activities. Additionally, and not least important, private entities should be continually encouraged to make innovation investments and favourable government policies need to thus exist for this to happen. Finally, the low numbers regarding patent filings in Brazil may be linked to institutional deficiencies in the country. Patent breaches may be difficult to punish, and the judicial system may be slow and untrustworthy, compared to the United States and to Europe—leading to diminished patent registrations in Brazil. A set of implications and recommendations for policy derived from this study and will be strategic for policymakers.