Understanding intercultural interaction: an analysis of key concepts

In an increasingly global world, it is more important than ever that we deepen our understanding of how people interact and communicate across different cultural contexts. Designed as an introduction to a wide range of theories and ideas that influence social encounters around the globe, this 2nd Edition of Understanding Intercultural Interaction places new emphasis on the 'global workplace', providing an overview and analysis of key concepts in culture and interaction to develop your knowledge in areas such as global working, diversity management, interculturality, and cross-cultural ethics. Cutting across the world of work and education, this is a timely refresh for equipping a diverse range of both students and professionals with the tools to understand, discuss, and ultimately fulfil the role that they can play on the international stage.

Cutting across the world of work and education, this is a timely refresh for equipping a diverse range of both students and professionals with the tools to understand, discuss, and ultimately fulfil the role that they can play on the international stage.

Cutting across the world of work and education, this is a timely refresh for equipping a diverse range of both students and professionals with the tools to understand, discuss, and ultimately fulfil the role that they can play on the international stage

This book provides a critical analysis of the key concepts in culture and interaction. Drawing from a breadth of perspectives and contemporary analysis, it equips students and professionals from varied backgrounds with the tools to understand, discuss and apply these concepts to their own experiences of intercultural interaction.

Acculturation -- Anxiety Uncertainty Management (AUM) Theory -- Attribution Theory (AT) -- Chinese Values Survey (CVS) -- Communication Accommodation Theory (CAT) -- Computer-Mediated Communication (CMC) -- Conversational Constraints Theory (CCT) -- Cognitive Dissonance Theory (CDT) -- Corruption Perceptions Index (CPI) -- Critical Intercultural Communication (CICC) -- Cross-Cultural Adjustment -- Cross-Cultural Attachment Theory (CCAT) -- Cross-Cultural Communication (CCC) -- Cultural Anthropology -- Cultural Context -- Cultural Dimensions -- Cultural Diplomacy -- Cultural Essentialism -- Cultural Hybridity -- Cultural Identity -- Cultural Imperialism -- Cultural Intelligence (CQ) -- Cultural Metaphors -- Cultural Paradigms -- Cultural Pluralism -- Cultural Relativism -- Cultural Stereotyping -- Cultural Studies -- Cultural Tightness Theory (CTL) -- Cultural Universals -- Culture and Ideology -- Culture and Power -- Culture and Tourism -- Culture Contact -- Culture Learning Theory (CLT) -- Culture Shock -- Culture Training -- Culturism and Cultural Otherising -- Democracy Index (DI) -- Developmental Model of Intercultural Sensitivity (DMIS) -- "Ease of Doing Business -- Economic Freedom Index (EFI) -- Ethnocentrism -- Expectancy Violation Theory (EVT) -- Face Negotiation Theory (FNT) -- "Global Competitiveness -- Global Slavery Index (GSI) -- The GLOBE Studies -- E.T. Hall: The Silent Language -- Geert Hofstede: Software of the Mind -- Adrian Holliday: A Grammar of Culture -- Human Development Index (HDI) -- Identity Management Theory (IMT) -- Identity Negotiation Theory (INT) -- Individualism and Collectivism -- Integrated Threat Theory (ITT) -- Integrative Communication Theory (ICT) -- "Interaction Adaptation -- Intercultural Competence (IC) -- Intercultural Dialogue (ICD) -- Intercultural Literacy -- Interculturality -- Interdiscourse Communication (IDC) -- International Human Resource Management (IHRM) -- R.D. Lewis: When Cultures Collide -- "Managing Cultural Diversity -- Managing Intercultural Teams -- John Mole: The Culture Triangle -- Multiculturalism -- Non-Verbal Communication (NVC) -- Organisational Culture -- Postmodernism -- Power Distance -- Rule of Law Index (RLI) -- Schwartz: Theory of Basic Human Values -- Social Identity Theory (SIT) -- Social Network Analysis (SNA) -- Social Progress Index (SPI) -- Socialisation and Enculturation -- Third Culture Identity (TCI) -- Time Orientation -- Fons Trompenaars: Seven Dimensions of Culture -- World Press Freedom Index (WPFI) -- World Values Survey (WVS) -- Worldwide Governance Indicators (WGI)

Living, working and studying in intercultural and international contexts is ever more relevant to a broad range of individuals including educators, social scientists and professionals. As education and work become increasingly international, every student and professional at some point is likely to feel the need to explore and discuss concepts of culture and identity in order to be prepared for intercultural encounters in the globalised workplace. Understanding Intercultural Interaction encourages readers to abandon the notion that culture is something static that we possess or have inherited and to see it as fluid and dynamic, created, interpreted and negotiated through social interaction. It recommends an examination of the contextual framework of intercultural behaviour and the power relations and inequalities that pervade it to enable readers to understand themselves and the role that they play on the international stage. In its exploration of key concepts in culture and interaction, the book equips students and professionals from varied backgrounds with the tools to understand, discuss and apply them to their own lives. Designed principally as an accessible introduction for non-specialists to explore a wide range of theories and ideas that seek to explain intercultural encounters, the critical analysis provided in this book also offers ample scope for more in-depth exploration by those who wish to deepen their knowledge of the field, making it ideal for facilitating reflection and discussion in study or training contexts.