Perspective: Acknowledging Data Work in the Social Media Research Lifecycle

In: Frontiers in Big Data, Band 3

Abstract

This perspective article suggests considering the everyday research data management work required to accomplish social media research along different phases in a data lifecycle to inform the ongoing discussion of social media research data's quality and validity. Our perspective is informed by practical experience of archiving social media data, by results from a series of qualitative interviews with social media researchers, as well as by recent literature in the field. We emphasize how social media researchers are entangled in complexities between social media platform providers, social media users, other actors, as well as legal and ethical frameworks, that all affect their everyday research practices. Research design decisions are made iteratively at different stages, involving many decisions that may potentially impact the quality of research. We show that these decisions are often hidden, but that making them visible allows us to better understand what drives social media research into specific directions. Consequently, we argue that untangling and documenting choices during the research lifecycle, especially when researchers pursue specific approaches and may have actively decided against others (often due to external factors) is necessary and will help to spot and address structural challenges in the social media research ecosystem that go beyond critiques of individual opportunistic approaches to easily accessible data.